Privacy Policy

This Privacy Policy describes how Abigail Whitney ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and purchase our digital products.

1. Information We Collect

1.1 Information You Provide

When you make a purchase, we collect:

• Contact Information: Name, email address
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Purchase History: Records of products purchased and transaction details

1.2 Information Automatically Collected

When you visit our website, we may automatically collect:

• Usage Data: Pages visited, time spent, links clicked
• Device Information: Browser type, operating system, IP address, and approximate location

We use cookies and similar technologies to understand how visitors use the site and to improve your experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send purchase confirmations and download links
• Provide customer support
• Send important updates about products you have purchased
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

We do not sell your personal data.

3. Third-Party Services

We use the following third-party services that may collect and process your data:

3.1 Stripe (Payment Processing)

All payment transactions are processed by Stripe. Stripe may collect payment information (such as card details) to process your order. We do not store or have access to your full credit card information.

3.2 Netlify (Hosting)

Our website is hosted on Netlify. Netlify’s privacy policy is available at netlify.com/privacy.

3.3 Email Service Provider

We may use an email service provider (such as MailerLite, ConvertKit, or similar) to send transactional and marketing emails. These providers process your email address and, in some cases, your name and purchase details.

4. Cookies

Cookies are small text files stored on your device. We use cookies to:

• Remember your preferences
• Analyse site traffic and performance
• Improve the user experience

5. Data Retention

We retain your information for as long as necessary to:

• Fulfill your orders
• Provide customer support
• Comply with legal, accounting, or reporting requirements

If you wish to request deletion of your personal data, you can contact us using the details below. Note that we may retain certain information where required by law.

6. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under the following legal bases:

• Contract: To fulfill our contract with you when you purchase a product
• Legitimate Interests: To improve our services, prevent fraud, and understand how our website is used
• Consent: For optional email marketing or certain cookies (where required by law)
• Legal Obligation: To comply with tax, accounting, and other legal requirements

7. Your Rights (GDPR & Privacy Laws)

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@abigailwhitney.co.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it as soon as possible. If you believe a child has provided us with personal information, please contact us immediately.

10. Marketing Communications

We will only send you marketing emails if you have opted in to receive them. You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email.

Note: You will still receive transactional emails (order confirmations, download links) regardless of marketing preferences.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@abigailwhitney.co
• Website: abigailwhitney.co

13. Complaints

If you are located in the EU/EEA, you have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.